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Frequently Asked Questions FAQ

GENERAL

When I try to run a new program, what do I do if I get an error message saying that this program is from an unidentitfied developer?

In Windows, you can click on the 'More Info' button, and it will give you the option to accept the downloaded program as secure for future use. In Mac OS X, you can hold the Control key ('ctrl') down when you click on the program file to get a menu, then choose 'Open', which will accept the program for future use, so that the next time you double-click on the program (and thereafter), it will allow you to open it alright.

Why am I getting the following error message when more than one user on a network tries to access a program: 'Program is already in use by another user. Access denied.'?

The program file must be designated as 'read-only' in order to allow multi-user access. This may be done through your network permissions controller; or, for Windows, in the Properties box for that file (last option on the right-click menu), make sure that the 'Read-Only' or 'Archive' box is checked; in Mac OS X, use the 'Get Info' box (File menu or middle of right-click/Control menu) to set the permissions to 'Read Only'. NOTE: In Latina programs, this will apply to both the main program file (Latin Flash Drill 4.exe or Latin Vocab Drill 4.exe) and its subsidiary file (LFD4.dxr or LVD4.dxr).

What if a program crashes as soon as I start typing a letter into a User ID or answer box?

The program may not be compatible with non-standard or 'extended' keyboard settings.  Reset your keyboard selection (in System Preferences or Control Panels) to a 'normal U.S. keyboard' in order to continue using the program.

 

LATINA 4.0: Latin Flash Drill & Latin Vocab Drill

When trying to start up either LFD or LVD on a Mac computer running OS X 10.9.x ('Mavericks') or on a PC running Windows 8, why do I get this error message: "This program is from an unidentified developer. For security reasons, you may not want to run it"?

PC: In the dialog box containing the error message, you will see a 'More Info' or 'Details' button. Click on this, and you will be allowed to tell Windows to accept this program for continued use. You will no longer see the error message when you start up that program.

Mac: Right-click--or hold down the Control ('Ctrl') key while clicking--on the program name/icon (or use the 'File' menu in the top left of the screen), and select 'Open' at the top of the menu provided. You will no longer see the error message when you start up that program.

When trying to copy-install an Intel version of either LFD or LVD on a Mac computer, why do I get this error message: "The alias 'Latin * Drill.app' cannot be copied to the destination, perhaps because the destination does not support this type of alias"?

You may get this error message if you have Rosetta (the PowerPC 'translator' program) installed on an Intel Mac. If you get this message, you should install the PowerPC version of our program, instead of the Intel one. There is no real difference between the two when you run them.

What is involved with networking Latina 4.0 (Latin Flash Drill 4.0 and Latin Vocab Drill 4.0)?

Network installation is no different from the standard installation process. The programs are self-contained within their folders and no auxiliary files need to be installed elsewhere. The program folders can simply be copied into any desired location, with shortcuts or aliases created to direct users to them. Before distributing to multiple workstations or making available on a network the program should be run once to load the necessary data for the licensed module.

When the program is run for the first time, go to the Settings page, and choose the 'Load Data' option to enter the key code for your nodule license and load the appropriate data. The program file itself does not need write access, as it will always be loading the data it needs each time it is run. (Once the key code is entered, it is stored in the Prefs file for future reference.)

The Prefs subfolder (in the *data folder for each program) contains a prefs file, which will require write permission only when the administrator with password access decides to change the preferences offered in the Settings section of the program. At other times, write permission to this folder can be restricted. If the Prefs subfolder cannot be accessed by the program, it will revert to default settings and try to save those to a new prefs file in the same Prefs subfolder.

The Scores subfolder (in the *data folder for each program) contains any score records, if the preferences have been set to record scores, either individually ('each') or as a group. If this is the case, then this folder will require write access. All other subfolders (vocab, versions, titles) do not require write access unless the administrator decides to edit their data files outside this program. (See 'Editing Data Files' in the Manual/ReadMe file.)

See the User Manual and/or ReadMe file for more information.

Why isn't the program loading my edited data files properly?

There can be a problem with different types of "carriage return" (CR) used at the end of a line. Macs and PCs can differ this way. PCs tend to include a "line-feed" (LF), and Macs don't. You may need to try saving the edited data file in a wordprocessor using a non-standard text file format. Please contact Centaur Systems if you need more help with this.

 

GRAMMA 4.0

Why is the Greek font not showing up properly after installing Gramma 4.0?

The Greek font is not getting registered properly with Windows. Try the following solutions in the order given until it does. Usually the first one will work; if not, one of the others has always worked so far. Windows 7 users: try #4 first.

Possible solution #1: Restart the computer, and try again. (This usually does the trick.)

Possible solution #2: a) Quit Gramma and all other applications that are running. b) From the 'Start' button, choose 'Settings' and/or 'Control Panel.' c) Double-click on 'Fonts.' This will open a list of all installed fonts. d) Find 'Athenian' (if not listed, see solution #4 below), and double click on it. This will open a window showing a sample of the font. Close that window; close 'Fonts'; close 'Control Panel.' e) Restart Gramma. It should recognize the font now.

Possible solution #3: a) Follow steps a through c in possible solution #2 above. b) Drag 'Athenian' out of that window and onto the desktop. Drop it there. c) Now drag it back into the Fonts window again, and drop it, making sure that it appears on the list again. e) Restart Gramma. It should recognize the font now.

Possible solution #4: a) Find the 'Athenian' font in the Support folder on the installer CD or download package, and copy it (right-click menu). b) From the 'Start' button, choose 'Settings' and/or 'Control Panel.' c) Double-click on 'Fonts.' This will open a list of all installed fonts. d) Paste the 'Athenian' font there (right-click menu again). e) Restart Gramma. It should recognize the font now. If not, try the other solutions above, and it should eventually activate.

Why am I getting a 'Runtime Error 6' when running the Noun Drill in the Windows version of Gramma 4.0?

The most up-to-date 'nouns.grd' and 'nounindex.grd' files have not been installed in the Data subfolder of the Gramma folder within the Program Files folder. To do a manual update, you can copy the 'nouns.grd' and 'nounindex.grd' files from the Support folder on the installer CD (or download package) to that Data subfolder, overwriting the older copies.

Why am I getting marked wrong when I enter correct answers for verbs followed by infinitives in the 'From Alpha to Omega' vocabulary drill of Gramma 4.0?

The most up-to-date 'alpha_to_omega.grv' file has not been installed in the Data subfolder of the Gramma folder within the Program Files folder. To do a manual update, you can copy the 'alpha_to_omega.grv' file from the Support folder on the installer CD (or download package--see Updates section on this site) to that Data subfolder.